Privacy Policy
Our Commitment to Privacy
DUKAP has created this Privacy Policy to demonstrate its ongoing commitment to privacy and to outline how it collects and uses information on its Website. This Policy does not apply to the practices of companies that DUKAP does not own or control, or to people that DUKAP does not employ or manage.
Information Collection and Use
We will not provide or sell your personal information to third parties except to fulfill your requests for products or services or when we have your consent. DUKAP does not automatically collect any personally identifiable information, such as name, address, e-mail address, or phone number about users of its Website. We collect personally identifiable information only if voluntarily provided. You may voluntarily provide us with this information when you register on our Website, sign up for e-mail updates, and/or submit comments and feedback. We may collect and use personal information to respond to your queries, to customize the advertising and content you see, to fulfill your requests for products and services, to improve our services, and to conduct research. To the extent that you provide us with such information, we will not provide or sell this information to any other company or organization without your consent.
By voluntarily submitting such personal information for e-mail updates, you are consenting to receive e-mails from DUKAP from time to time regarding various sales, promotions, or events. We do not share your e-mail addresses with other organizations for commercial purposes unless you "opt-in" to receive e-mail offers from specially selected marketing partners of DUKAP. Our marketing partners may have different privacy policies than ours. We encourage you to read their policies before responding to an offer.
If at any time, you do not wish to receive e-mail updates from DUKAP, you may send a message to info@dukapgear.com requesting removal from our e-mail list or simply opt-out by clicking this option on the bottom of each email.
If you provide us with your postal address, you may receive periodic mailings from us. If you would rather not receive such mailings, please call or write to let us know.
We may use your personal information to fulfill your requests for products or services. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number, and expiration date, and tracking information from checks or money orders. However, we will never ask you for sensitive, personal information such as your credit card number, bank account number or Social Security number via e-mail. If you receive an e-mail from an address that purports to be from DUKAP requesting sensitive, personal information, do not reply or click on links or call phone numbers provided in the message, as such e-mails could be a part of an Internet scam known as "spoofing" or "phishing." Please forward any such e-mails to us at info@dukapgear.com so that we may investigate the matter.
Aggregate Information
DUKAP reserves the right to track non-personal information about visitors to its Website, for general purposes including, but not limited to, improving our services, marketing, advertising, or research purposes. Non-personal information may include without limitation: the total number of visitors to the Website, the number of visitors to each page of the Website, the URL that the visitor has come from and goes to next (whether this URL is on its Website or not), the Internet browser being used, the type of operating system used, the visitor's location, the visitor's IP address, and the services purchased. Such aggregate information may be used for Website administration purposes, to analyze trends, to gather broad demographic information, and to help us learn which parts of our Website users are visiting.
Disclosure
DUKAP may transfer personal information if DUKAP is acquired by or merged with another company. In this event, DUKAP will provide notice, on this Website or otherwise, should your personal information be transferred and become subject to a different privacy policy.
DUKAP also reserves the right to release current or past user information to third parties for limited purposes in the event DUKAP believes that usage is:
i. in violation of this Agreement; ii. used to commit unlawful acts; and/or iii. required to be disclosed to prevent fraud or imminent harm or to comply with applicable laws, regulations, or legal process.
Information Security
DUKAP is committed to protecting your personal information from unauthorized access. To safeguard your information, we update and test our technology regularly, restrict access to your information internally, and require outside companies to whom we provide your information for marketing, servicing, or processing purposes to restrict the use of the information to those purposes. Despite DUKAP's efforts to protect your personal information, however, there is always some risk that an unauthorized third party may find a way around security systems or that transmission of your information over the Internet may be intercepted.
Updating Personal Information
You can edit your account information at any time. To protect our users' personal information, we will ask you to identify yourself and the information to be accessed, corrected, or removed before processing your requests.
Children
We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our Website, and so we apply our same Privacy Policy to individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt-out of promotional offers.
For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
Intellectual Property Overview
DUKAP respects the intellectual property rights of others and expects its users to be equally respectful. Thus, it is our policy, in appropriate circumstances and at our discretion, to disable and/or terminate the accounts of users who may infringe the copyrights, trademarks, trade dress or other intellectual property rights of DUKAP and of others, including any unauthorized use of the DUKAP name, logo, graphics or any indicia of origin in connection with the Website, products, services, advertising, or otherwise.
DUKAP has no responsibility for the content on other websites that you may access via links or otherwise when using its Website. Material available on or through other websites may be protected by copyright and the Intellectual Property laws of the United States and/or other countries. The terms of use of those websites govern your use of that content.
Dispute Resolution
DUKAP is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently. Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.
CCPA Compliance
https://dukap.com/pages/ccpa-compliance
Contacting DUKAP
DUKAP is committed to providing its users with the highest quality service. If you have any questions about this Privacy Policy, the terms, and conditions of this Website, or your dealings with this Website, please contact us at info@dukapgear.com.