Shipping transit times

• DUE TO COVID-19 SHIPPING CARRIERS MAY EXPERIENCE DELAYS, FOR EXACT INFORMATION PLEASE CONTACT US AT  info@dukapgear.com OR CALL US 1-844-5546872.
• Orders received before 10am EST ship in 1 business days. Orders received after 10am ship within 2 business days.
• You can expect your order to arrive between 1-6 days. Please review the map below for specific transit times to your destination. 
• We offer Free Standard Shipping on all orders and Free Returns on unused and undamaged items. ( only applies to orders within continental US states). https://dukap.com/pages/returns
• Customized items are final sale and cannot be returned or exchanged, but they are still covered by our limited warranty policies.

If you have any additional questions please reach out to our customer service department at info@dukapgear.com or call us toll free at 1-844-5546872.

 

My package(s) show delivered but i haven't received them 

In situations where the package has been delivered by FedEx but you haven't received it, please call FedEx immediately to report the issue and open a Delivery Dispute to locate the packages. Afterwards, please email us at info@dukapgear.com to notify us of the issue.

DUKAP Customer Care will reply back with instructions and information of the process to resolve this situation on our end.